Mastercard Prepaid Management Services Australia Pty Ltd (ABN 47 145 452 044, AFSL 386 837) arranges for the issue of the Travelex Money Card in conjunction with the issuer, Heritage Bank Limited (ABN 32 087 652 024, AFSL 240 984). You can continue to use your card for purchases to draw down funds or cash out at any ATM. Password: * Choose a strong password Must be 8-15 alpha numeric characters with no spaces. Mastercard's prepaid travel money card is the safe, secure and convenient way to carry your holiday money. If you have further questions and would like to speak to a customer service representative, you may do so by phoning the number on the back of the card, 877-856-2471. On 3rd April 2017, Travelex changed the prepaid card offerings made available to customers. Travelex Multi-currency Cash Passport is not guaranteed by any member of the Travelex group or any other entity. Cash Passport and Cash Passport Platinum are not guaranteed by any member of the Travelex group or any other entity. Enter the first 6 and last 4 digits of the number found on the front of your card. It's easy to do online, over the phone, or in one of our stores. May not contain more than two consecutive repeated characters. Checking your balance is easy: just login to your account online or call 877-856-2471. Previously online we had 3 Cash Passport prepaid products you could buy, The Multi-currency Cash Passport Card, where you could load up to 10 currencies, the Globe Card in pounds and the single currency Cash Passport. If you have ordered a Travelex Multi-currency Cash Passport for home delivery, please call the Card Services activation line on 0800 260 0355 to activate your card. PrePay Technologies Limited is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 (FRN: 900010) for the … If you purchased/collected your Travelex Multi-currency Cash Passport card in one of our Travelex stores, … Exchange currency, transfer money abroad, or order travel money online with Travelex, offering great rates with home delivery, airport and bureau pick-up available. Cash Passport keeps your holiday money safe. Find a store . Once your password has been reset you will be logged into My Account. Before you make a decision to acquire a Cash Passport or Cash Passport Platinum, we recommend you to read the Product Disclosure Statement for the relevant Cash Passport facility which is available free of charge here. Need to speak to a customer service representative about your Travelex Money Card? A Product Disclosure Statement is available free of charge here. 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